Easy Returns Policy
At Vorypet, your pet's happiness is our priority. If a purchase isn't quite right, our 30-day return policy ensures a simple, transparent experience for all our US customers, giving you total peace of mind at every step.
01
Step 1: Contact
Email our support team with your order number and reason for return within 30 days of delivery. We are here to help make the process quick and easy.
02
Step 2: Packaging
Keep items in their original packaging, unused. For safety, hygiene items like used beds or brushes cannot be returned. We appreciate your care.
03
Step 3: Refund
Once we receive and inspect your item, your refund will be issued to your original payment method within 7 business days. It is that simple.
Note: Return shipping costs are covered by the customer unless the item arrived defective. We exclusively serve the US territory. Thank you for choosing Vorypet for your pet.