Frequently Asked Questions
Everything you need to know about your shopping experience here.
What is the delivery time?
Average shipping within the USA is 5 to 10 business days, depending on your specific state location.
Do you ship outside the USA?
Currently, VoryPet focuses on serving customers within the US to ensure the most reliable and efficient logistics possible.
How do I track my order?
Once your order is processed, a tracking code will be sent via email so you can follow every single step of the delivery.
Are the payments secure?
Yes, we use SSL encryption and industry-leading payment processors to ensure your personal data remains completely secure.
How does the return policy work?
We accept returns within 30 days of receipt, provided items are in original packaging and show no signs of previous usage.
How long does a refund take?
After we receive and process your return, the refund will be issued within 7 business days to your original method of payment.